Last updated: August 7, 2026
Midcove is a subscription service operated by Midcove. You can cancel at any time — there are no cancellation fees, no minimum term on monthly plans, and no phone call required.
How to Cancel
- From your account: log in to Midcove, open Account Settings → Billing, and choose Cancel subscription. You'll receive an email confirmation immediately.
- By request: email us from your account email address or use the contact page. We process emailed cancellation requests within 1 business day and confirm in writing.
When Cancellation Takes Effect
Cancellation stops the next renewal — it does not interrupt the period you have already paid for:
- Monthly plans: your plan stays active until the end of the current monthly billing period, then does not renew. No further charges are made.
- Annual plans: your plan stays active until the end of the current annual term, then does not renew. We send a reminder before every annual renewal.
We do not prorate or refund the unused remainder of a billing period that has already been charged. If your purchase is within the first 14 days, you may instead be eligible for a full refund under our Return & Refund Policy.
What Happens to Your Data
- Your dashboard remains fully usable until the end of the paid period.
- After expiry, your account enters a read-only grace period of 30 days, during which you can export your transaction history and records.
- After the grace period, account data is scheduled for deletion in line with our Privacy Policy. Your merchant account (MID) and all data held by your gateway — NMI, Authorize.Net, Stripe, or PayPal — are unaffected: they belong to you and remain with your gateway.
Downgrades Instead of Cancellation
If cost is the issue, you can also downgrade to a lower tier from Account Settings → Billing. Downgrades take effect at the start of the next billing cycle. See pricing for what each tier includes.
Enterprise Agreements
Enterprise plans covered by a signed order form or master agreement follow the notice and termination terms of that agreement.
Contact
Questions about cancelling: reach us via the contact page. Midcove, 480 Harbor Point Drive, Suite 300, Wilmington, DE 19801.