Security Built Into Every Transaction
Midcove sits between your team and the merchant account you already trust. Every transaction that passes through the CRM is encrypted, logged, and screened, whether it's routed through NMI, Authorize.Net, Stripe, or PayPal. It's a PCI-compliant payment platform in the sense that matters most to merchants: every practice, from network segmentation to access control, is built to align with PCI DSS requirements from the ground up.
A payment gateway CRM handles some of the most sensitive data a business touches: cardholder information, MID credentials, and transaction history across multiple processors. Midcove is built with that responsibility in mind, from the network layer up, so bringing your own MID never means lowering your security bar.
Built around PCI DSS requirements
Midcove's infrastructure and internal practices are designed to align with PCI DSS requirements for any platform that touches payment data. That includes segmenting cardholder data environments from the rest of our network, restricting access on a need-to-know basis, and reviewing our controls on a regular cadence.
- Network segmentation isolates systems that process or store payment data from general application infrastructure.
- Access to production and cardholder data environments is restricted and reviewed on a defined schedule.
- Internal security practices are reviewed regularly and updated as PCI DSS requirements evolve.
- Midcove connects to gateways that maintain their own PCI DSS compliance, so security is layered, not single-point.
How data moves through Midcove
- TLS encryption protects data in transit between your browser, the Midcove CRM, and your connected gateway.
- Stored data is encrypted at rest, including transaction records and merchant configuration.
- Full card numbers are never stored in plaintext on Midcove systems.
Card data stays tokenized, not exposed
Midcove is built around tokenization: once a card is authorized through your connected gateway, Midcove works with the token your processor returns instead of the raw card number. That keeps sensitive cardholder data out of day-to-day CRM operations while still giving your team the transaction detail it needs to manage sales, refunds, and disputes.
Controls that go beyond encryption
Encryption protects data in motion and at rest. Access control and fraud filters protect the accounts and transactions themselves.
Role-Based Access Control
Assign granular permissions so only the right people on your team can view, refund, or void a transaction.
Audit Logs
Every login, refund, void, and configuration change is logged, so you can trace exactly who did what and when.
Fraud Filters
Block bad actors by IP address, email, or phone number before they can attempt a payment fraud pattern against your MID.
Security is a layer, not an add-on
PCI DSS Aligned
Practices built around PCI DSS network, access, and review requirements.
Encrypted Everywhere
TLS in transit, encryption at rest, and tokenized card data throughout.
Automated Fraud Filters
IP, email, and phone blocking with automatic 24-hour lockouts after repeated failures.
Role-Based Access
Control exactly who on your team can view, refund, or void a transaction.
Have security or compliance questions?
Talk to our team about how Midcove protects your MID and your merchants' data.